Built Around Your Needs
From ready-to-use Luci products to fully custom software, we help you choose and build the technology approach that fits your business.
Lucerna Business Solutions
Technology that understands your business. Businesses that work smarter.
We bring artificial intelligence, business software and automation together to help companies work smarter.
From CRM and ERP to data analytics, workflow automation and artificial intelligence, we build technology that makes your operations more efficient, connected and scalable. Choose from ready-to-use Luci products or build a solution tailored to your business.
Why Lucerna
We don't just build software. We make your business work better.
We shape technology around your business needs, combining the speed of ready-made products with the flexibility of custom development.
Industry-Aware Solutions
Our flexible solutions can be adapted to different business models, including visa consultancy, services, retail, manufacturing and more.
AI That Works in the Real World
We integrate artificial intelligence into everyday business processes, from customer communication and document processing to analytics and decision support.
Integration First
You don't always need to replace your existing systems. We connect the tools you already use through secure APIs and integrations.
The Luci Product Family
Make everyday business smarter
The Luci product family brings together ready-to-use business software designed around common operational needs. Choose the solution that fits your business, configure it around your workflow and build a technology foundation that can grow with you.
Luci CRM
Luci CRM is a no-code CRM and business management platform built for companies that want out of spreadsheet chaos and expensive custom software projects. Pick a ready-made industry template and the system builds the database tables, fields and relationships for you automatically. Your workspace is up in seconds and your team is working the same day — which is exactly how 500+ SMBs, clinics, real estate agencies and agencies already run their business.
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Luci AI Call Assistant
Luci AI Call Assistant is an end-to-end, AI-powered voice assistant built for any business that runs a contact center. It answers inbound calls instantly, routes them to the right team, resolves frequently asked questions from a knowledge base trained on your own business, and can carry a booking or sales flow through to completion. Unlike a human agent limited to one call at a time, it can run hundreds of conversations simultaneously, never clocks off, and never takes a day off. Every call is automatically recorded, transcribed and analyzed — surfacing complaint and satisfaction trends, sales conversion rates, agent performance and topic-level reporting your management team can act on. The result: lower staffing costs, higher capacity, and a line that never goes unanswered.
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Lucerna Dental Clinic Management System
Lucerna Clinic Management System is a comprehensive, role-based, cloud-based solution designed to help dental clinics manage their daily operations from a single platform. It brings together essential processes including patient management, appointment scheduling, dental and treatment tracking, financial and payment management, inventory control, and management reporting. With dedicated workspaces for dentists, receptionists, accounting staff, nurses, technicians, and managers, Lucerna helps dental clinics operate in a more organized, controlled, and efficient way.
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Luci Visa
Luci Visa is built from the ground up for the visa consultancy industry, and it's the most comprehensive management system the sector has seen. Everything a visa office needs day to day — client and case tracking, appointment scheduling, corporate client management, the proposal process, pre-accounting and collections, task assignment, multi-branch management, detailed reporting and AI-powered processes — comes together in one panel, with no dependency on scattered tools or spreadsheets. This isn't a toolkit assembled piece by piece; it's a system engineered end to end around how the industry actually works.
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Luci Excel Analysis
Luci Excel Analysis is a data analysis system configured specifically for each company's own spreadsheet layout, industry and business rules. The reconciliation, comparison and control work that repeats weekly, monthly or every period across finance, operations, procurement and audit teams gets done automatically in seconds, against rules defined up front, instead of hours of manual effort. Which department works with which table, and by which rule, is defined directly in the system — the result is an analysis engine that's built around your company, and speaks its language.
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Luci Report
Luci Report is a fully adaptable reporting and analytics module that connects to whatever your company already runs — CRM, ERP, or any other software — via API. Data from your system is pulled on a regular schedule and turned into reports in the format and level of detail you want. If you want AI, an AI-powered analysis and insight layer is added to your reports; if you don't, the system keeps generating reliable reports straight from your raw data — the choice is entirely yours. Finished reports can be sent automatically through email, SMS or WhatsApp, or viewed live on a dashboard whenever you need them. Regardless of industry, it adapts to any system that can be reached via API.
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Luci AI
Luci AI is a reporting, analytics and AI integration layer that connects to whatever systems your company already runs — CRM, ERP, your website, or custom-built software. You don't need to replace anything you're using. Luci AI pulls data from these systems via API, unifies it, and builds custom AI integrations on top of it exactly the way you want. The result isn't just a report — it's a single dashboard where data that used to get lost across disconnected systems comes together to produce AI-powered insight and automation.
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Luci Accounting
Luci Accounting manages your internal pre-accounting processes. Bank accounts, cash registers and credit card movements are tracked in one panel, while current accounts, invoicing and collections run on flows tailored to your industry.
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Luci HR
Luci HR is a corporate human resources system that digitizes internal staff management end to end. Leave requests and approvals, clock-in/clock-out records, employee files, assigned company assets and performance processes all live in one panel. Replace spreadsheets and scattered paper forms with a system where every request, every approval and every record is traceable — and your HR team makes decisions in real time, not at the end of the day.
Explore ProductCustom Technology
If off-the-shelf software isn't enough, we'll build it for you.
Every business has its own way of working. We analyze your processes and develop custom software, AI and automation solutions that fit your operation and integrate with the systems you already use.
Custom CRM & ERP
CRM and ERP solutions designed around the way your business handles sales, operations, finance and customer management.
AI Development
AI assistants, document analysis, data intelligence, decision-support systems and intelligent automation built around your business needs.
Business Process Automation
End-to-end automation that reduces repetitive work and connects teams, processes and systems.
System & API Integration
Connect ERP, CRM, accounting, e-commerce, WhatsApp, call center and other business systems through secure integrations and APIs.
Lucerna Blog
Explore AI, business technology and smarter ways to work
Practical insights, guides and ideas about artificial intelligence, CRM, ERP, automation, data analytics and digital transformation.
Industry DigitalisationApplication Tracking Systems for Visa Consultancy Offices
Why does file tracking get harder for visa consultancy offices, and how do you choose the right system?
9 August 2026 · 7 min readRead article
Industry DigitalisationA Digitalisation Roadmap by Industry
Which features, data security aspects, and processes matter when choosing dental clinic management software?
8 August 2026 · 7 min readRead article
Artificial IntelligenceHow to Choose an AI Call Center Software?
Key criteria to evaluate when choosing an AI call center software: integration, language support, scalability, and more.
7 August 2026 · 8 min readRead article
Let's build a smarter technology foundation for your business.
Looking for a ready-to-use Luci product, or need a completely custom software or AI solution? Tell us what you need and we'll help you find the right approach.