Direction and frequency
Whether data flows one way or both, in real time or on a schedule, is decided up front.
Solutions
Solutions / Integration
API Integration and System Connectivity
Connect your systems so data stops moving by hand.
Most companies do not lack software; they lack connections. Our integration work focuses on building a secure, traceable data flow between the systems you already run.
When integration is needed
The situations below signal that two systems should be talking to each other.
- The same order is entered into both e-commerce and accounting by hand.
- Stock levels differ between systems.
- Reporting requires a manual export every month.
- Customer data is updated in the CRM but stays stale elsewhere.
- A new tool was purchased but does not talk to the existing setup.
Systems we can connect
What is possible depends on the access the other system offers. We typically work with:
- ERP and accounting systems
- CRM and sales applications
- E-commerce and marketplace platforms
- Call and communication systems
- In-house applications and databases
Synchronisation and error handling
Duplicate and conflict control
Rules prevent the same record being created twice or updates on both sides clashing.
Behaviour on failure
If the other system does not respond, the transaction is not lost — retries and error logs are built in.
Traceability
You can see which record was transferred when, so problems are traced to their source quickly.
Security, permissions and project flow
- 1
Checking access
We review whether each system offers an API or data access. This is a precondition for the project.
- 2
Permissions
Dedicated access keys are created and limited to the data fields actually required.
- 3
Build and test
The flow runs on test data first and results are compared on both sides.
- 4
Go-live and monitoring
Error logs are watched after launch and rules updated where needed.
Frequently asked questions
- What if our software has no API?
- Alternatives such as file-based transfer or database access are assessed. If no access exists at all, we say so at the start.
- Does integration put our data at risk?
- Dedicated permissions are created and limited to the fields required. Data outside scope is not transferred.
- How often does the transfer run?
- Real time or scheduled, depending on need and the limits of the other system.
- Will we notice if a transfer fails?
- Errors are logged, notifications can be configured and failed transfers are retried.
Which systems do you want connected?
Share the tools you use and we will check whether the connection is technically possible.