Approval flows
A request is raised, reaches the right person and the decision is recorded rather than lost in email.
Solutions
Solutions / Automation
Business Process Automation
Let the system take over repetitive manual work.
Automation makes work visible before it makes it faster. Once it is clear which step is waiting on whom, automating that step becomes possible.
Which processes suit automation
Not every process is a good candidate. The best ones are frequent and rule-based.
- Steps where the same information is entered in several places
- Approvals that run over email and messaging apps
- Reminders left to someone's memory
- Reports prepared the same way every month
- Document collection and checking steps
Process analysis comes first
Automating a poorly defined process only makes the problem faster. So the process is mapped first.
- Writing down steps and owners
- Identifying waiting points and repeated work
- Clarifying rules and exceptions
- Defining what is in and out of automation scope
- Agreeing the success measure up front
Commonly automated flows
Leave and HR processes
Leave requests, approvals and balances run in one place — Luci HR is a ready starting point here.
Invoice and payment processes
Recording, checking and payment tracking follow a defined flow, with Luci Accounting covering the finance side.
Notifications and reporting
When a defined condition occurs the right person is notified, and periodic reports generate themselves.
Measuring and improving
- 1
Recording the baseline
How long the process takes today and how many steps are manual must be known first.
- 2
Narrow go-live
One flow goes live and the team settles into the new way of working.
- 3
Measurement
Duration, waiting points and error counts are compared. If the expected gain is absent, the design is revisited.
- 4
Rollout
A working flow is extended to other processes and connected to your software.
Related products and solutions
Automation projects usually run alongside these:
Frequently asked questions
- Do we need new software to automate?
- Usually not. If your current systems allow access, the flow can be built on top of them.
- Which process should we start with?
- The most frequent one with the clearest rules. Processes full of exceptions are poor first candidates.
- What if staff resist the new flow?
- That is why scope starts narrow and the flow is designed with the people who do the work daily.
- How do we measure the impact?
- Duration, step count and error rate are recorded before automation and compared afterwards.
Tell us where you lose the most time
In the first conversation we will say clearly whether that process suits automation.