Data controller
- Controller
- Mustafa Aydın
- Brand
- Lucerna Business Solutions
- Address
- Istanbul / Eyüp, Türkiye
- info@lucernabs.com
- Phone
- +90 850 307 45 10
- Website
- lucernabs.com
1. Your rights
Under Article 11 of the KVKK you may apply to the data controller and request the following:
- Learn whether your personal data is processed.
- Request information if your data has been processed.
- Learn the purpose of processing and whether the data is used accordingly.
- Know the third parties in Türkiye or abroad to whom the data is transferred.
- Request rectification of incomplete or inaccurate data.
- Request erasure or destruction under Article 7 of the KVKK.
- Request that rectification, erasure or destruction be notified to third-party recipients.
- Object to a result against you produced solely by automated analysis.
- Claim compensation for damage arising from unlawful processing.
2. Information required in the application
The following details must be provided in full so that your application can be assessed. Incomplete applications may not be concluded.
- Identity: Full name and, for written applications, signature.
- Identification number: Turkish ID number; for foreign nationals, nationality and passport number.
- Contact details: Residential or business address for service, email address, telephone and fax number if any.
- Subject of the request: A clear and comprehensible description of the right you wish to exercise.
- Supporting documents: Any information or documents supporting your request.
3. How to apply
Applications may be submitted in line with the Communiqué on the Procedures and Principles of Application to the Data Controller:
- Written application: Deliver a signed petition together with an identification document to the controller's address in person or via notary.
- Email: Write to info@lucernabs.com from the email address registered in our systems.
- Registered e-mail / e-signature: Apply using a registered electronic mail address (KEP), secure electronic signature or mobile signature.
4. Assessment of the application
Your application is concluded free of charge as soon as possible and within thirty (30) days at the latest, depending on the nature of the request.
If the process incurs an additional cost, the fee set out in the tariff published by the Personal Data Protection Board may be charged.
The response is delivered in writing or electronically, according to your preference.
5. If the application is rejected
If your application is rejected, the response is insufficient, or no response is provided in time, you may file a complaint with the Personal Data Protection Board within thirty (30) days of learning the response and in any case within sixty (60) days of the application date.
6. Declaration
As the applicant you confirm that the information and documents you provide are accurate and current, and that you are responsible for any unlawful, misleading or third-party information shared.
Application channels
Submit your KVKK application through the channels below.
Your application should include:
- Full name and signature (for written applications)
- Turkish ID number, or nationality and passport number for foreign nationals
- Address for service, email address and telephone number
- A clear description of the subject of your request
- Any supporting information or documents
Effective date
This form was published on 08.08.2026 and applies in its current form.