Privacy Policy

When you use our website or communicate with us, you may share the following information:

The information collected is used to respond to your requests, communicate with you, provide information about our products and services, prepare proposals, deliver and improve our services, provide technical support, ensure website security and fulfill our legal obligations.

Commercial communications are carried out only when the required permissions are obtained under applicable law.

Lucerna takes appropriate technical and administrative measures to protect personal information against unauthorized access, loss, misuse or unlawful processing.

When necessary for the operation of the website or our services, we may use technical infrastructure, hosting, software, communication and similar service providers. Any data sharing with these providers is carried out in accordance with applicable legislation and our Privacy Notice.

When you contact Lucerna via WhatsApp, phone or email, your contact information may be used to respond to your request and manage the communication process.

Commercial electronic messages are sent in accordance with the permission and opt-out rules set out in applicable law.

For detailed information about the processing of your personal data, please review our Privacy Notice.

Lucerna may update this Privacy Policy in line with changes in our services or applicable legislation.